Terms for use of 1Win in India

You must meet the following requirements to access and use 1Win services in India.

• You are at least 18 years old, or the higher minimum age required under the laws applicable to your place of residence within India.
• You complete registration with accurate details, keep your account information up to date, and maintain one account per person unless the platform permits an additional account in writing.
• You keep your login credentials confidential and take responsibility for all activity on your account, including any bet, bets, deposits, withdrawals, and changes made using your credentials.
• You use only payment instruments that you are legally entitled to use, and you ensure that funds used for betting are from lawful sources.
• You comply with applicable Indian laws, state specific rules, and any local restrictions that may apply to online betting, including limits on access in locations where such activity is not permitted.
• You cooperate with identity checks and verification requests, including submission of documents if required for legal compliance, fraud prevention, or responsible gambling controls.
• You read and follow the general rules for placing bets, including rules on odds, event settlement, bonuses, and bonus conditions, and you accept that different sports and games can have separate rules that apply to a bet.

1Win may restrict access to the platform, suspend your account, or apply other measures if you engage in any prohibited behaviour.

• Attempting to create multiple accounts to obtain bonuses, promotions, or other benefits not allowed under the bonus rules.
• Submitting false information during registration or verification, or refusing to complete required checks that support legal and security obligations.
• Using any tool, script, bot, emulator, automation, or method that interferes with normal use, influences odds, manipulates an event outcome, or provides an unfair advantage.
• Collusion, match fixing, or any conduct intended to influence betting outcomes, including sharing insider information to place a bet.
• Chargebacks, fraudulent payment activity, use of third party payment instruments, or attempts to withdraw funds not rightfully belonging to you.
• Abusive behaviour towards support staff, threats, harassment, or repeated misuse of customer support channels.
• Any use of the services that breaches applicable laws in India, including accessing the platform in a location where the activity is not allowed.

The 1Win website, logo, trademarks, visual design, software elements, and all published content are the exclusive intellectual property of 1Win or its licensors. Copyright and related rights protect these materials under applicable legal standards.

Use of the services grants you a personal and non exclusive right to access and use the platform content for your own lawful purposes. You do not acquire any ownership rights, and you must not copy, modify, reverse engineer, reproduce, transmit, publish, or distribute any protected material for commercial purposes without prior written permission.

Customer support is available to help you resolve account, betting, and legal compliance issues linked to use of the services.

• Account access, login, security, and suspected unauthorised activity: Live chat support on the website or in 1Win app support chat.
• Registration and verification documents, KYC checks, and identity confirmation: Support ticket or email channel as shown in the Help or Contacts section.
• Deposits, withdrawals, payment status, and chargeback disputes: Support ticket, plus request for transaction references and proof of payment when required.
• Bets, odds queries, event settlement, and results disputes: Live chat for initial review, then support ticket for formal review with bet details.
• Bonuses, bonus eligibility, wagering terms, and bonus cancellations: Support ticket with the relevant bonus name and account details.
• Responsible gambling tools, self exclusion, account limits, and cooling off requests: Support ticket or responsible gambling contact path shown in the account settings.
• Complaints about service quality or decisions made on your account: Support ticket marked as complaint, with supporting documents and timeline of events.